Contact Us

Last updated: May 17, 2026

We are happy to help with anything related to your account, an order, or the Service.

Support & General Enquiries

Email: support@plagdetect.org
We aim to reply within one business day (Monday–Friday).

Billing & Refunds

For payment, invoice, or refund questions, email support@plagdetect.org with your order ID. See our Refund Policy for details on what is eligible.

Payments & Merchant of Record

Payments are processed by Creem.io, our authorized reseller and Merchant of Record. Charges on your bank or card statement will appear as Creem.io. For payment-method specific issues, you may also contact Creem directly via creem.io/support.

Legal & Privacy

Privacy requests, data-subject requests, and DMCA notices: email support@plagdetect.org. See our Privacy Policy and DMCA Policy for more information.

Abuse Reports

To report abuse of the Service, email support@plagdetect.org with the subject line “Abuse Report” and as much detail as you can provide.